Returns

Returns 
Our policy lasts 28 days. If 28 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 
To be eligible for a return, your item must be unused and in the same condition that you received it, including tags/packaging (if applicable)
Non-returnable items: 
- Gift cards 
To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 
Refunds
Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit/debit card or original method of payment, within 28 days.
Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@littledarlingsofharrogate.com. 
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 
Exchanges
If you need to exchange it for the same item, send us an email at sales@littledarlingsofharrogate.com and send your item to: Little Darlings of Harrogate Limited, 2 Church Avenue, Harrogate, HG1 4HE, United Kingdom. 
Shipping 
To return your product, you should mail your product to: Little Darlings of Harrogate Limited, 2 Church Avenue, Harrogate, HG1 4HE, United Kingdom 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive an exhange, the cost of return shipping will be deducted from your refund. 
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.